Privacy Policy

This Privacy Policy governs the manner in which KANEPI PTE. LTD. (“we”, “us” or “our”), collects, uses, maintains and discloses information collected from users (each, a “User” or “you” or “your”) of our websites which include but not limited to and (“Sites”). This Privacy Policy applies to the Sites and all products and services offered by us.

Personal identification information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our Sites, place an order, fill out a form, sign any subscriber or membership application forms and in connection with other activities, services, features or resources we make available on our Sites. Users may be asked for, as appropriate, their names, email addresses, mailing addresses, phone numbers or credit card information. Users may visit our Sites anonymously. We will only collect personal identification information from Users who voluntarily submit such information to us. Users may refuse to supply any personally identification information, except that such refusal may prevent them from engaging in certain Site related activities, services or programs offered by us.

Non-personal identification information

We may collect non-personal identification information from Users whenever they use or interact with our Sites. Non-personal identification information may include, but not limited to, the browser name, type of computer and technical information on Users’ means of connection to our Sites (such as Users’ operating system, the internet service providers utilized and other similar information).

Web browser cookies

Our Sites may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. Users may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Sites may not function properly.

How we use, maintain or disclose collected information

We will only use, maintain or disclose collected Users’ personal identification information for the specific purposes of data collection, usage or disclosure that the Users are informed about when visiting our Sites or when signing up or accepting our products and services. Such specific purposes may include (but not limited to), processing and administration of any membership or subscriber service, processing of payments, sending periodic (non-marketing) emails, performing office and operational administrative matters, enabling the use of the services available on the Sites and providing Users the products and services that Users have specifically requested. We do not share Users’ personal identification information with third parties except to the extent necessary to provide the products and services ordered by the Users. We may use the email addresses provided to send Users information and updates pertaining to their orders. Such usage may include responding to Users’ inquiries, questions, and/or other requests.

How we protect your information

We adopt appropriate data collection, storage and processing practices and reasonable security measures to protect your personal information, username, password, transaction information and data stored on our Sites against unauthorised access, collection, use, copying, alteration, disclosure, destruction, disposal or similar risks.

Sensitive and private data exchange between the Sites and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.

Retention limitation

We will, within a reasonable timeframe, delete your personal identification information where the specific purposes for which such personal identification information was collected has ceased or where retention is no longer necessary for legal or business purposes.

Access and correction

Users have the right to access their own personal identification information retained by us or to correct errors or omissions in their own personal identification information retained by us or to withdraw their consent to the collection, use or disclosure of their personal identification information by us.

Users must contact us at to update their personal identification information in the event of any changes or inaccuracy so that the personal identification information retained by us is accurate and complete. If Users’ consent is withdrawn, we will stop collecting, using or disclosing Users’ personal identification information unless such collection, use or disclosure without Users’ consent is required or authorised under Singapore law. Users acknowledge that any withdrawal of consent may prevent them from engaging in certain Site related activities, services or programmes offered by us.

Sharing Users’ personal identification information

We do not sell, trade, or rent Users personal identification information to third parties. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, affiliates and advertisers for the purposes outlined above. We may transfer Users’ personal identification information outside of Singapore for the purposes outlined above but to only recipients who provide the same standard of protection as stipulated hereunder.

Changes to this privacy policy

We have the discretion to update this Privacy Policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage you to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this Privacy Policy periodically and become aware of any modifications.

Your acceptance of these terms

By using the Sites, you signify your acceptance of this Privacy Policy. If you do not agree to this Privacy Policy, please do not use our Sites. Your continued use of these Sites following the posting of changes to this Privacy Policy will be deemed your acceptance of those changes.

Contacting us

If you have any questions about this Privacy Policy, the practices and procedures of the Sites, complaints process or your dealings with the Sites, please contact us at

This document was last updated on June 30, 2015.